Company Policy
Rescheduling: Things come up! We will try our best to be as flexible as we can; however, a $50.00 rescheduling fee will be applied, if not given a 48 hour notice prior to your scheduled date.
Cancellations: Things happen! Any cancellations with no notice prior to the 48 hours of the cleaning service will be responsible for a $75.00 last minute cancellation fee.
Lock outs - If for any reason we are not able to enter your home it will be considered a “lock out” each client receives a 20 minute window. This window will start once we arrive. We will check all entryways, call/text you prior to moving onto our next job, in this case it will result in a $45.00 lock out fee.
Payment Options:
Cash or Check - Make Checks out to Madis Sparkle Cleaning
Cashapp and Venmo are also accepted
Surcharges will apply to online forms of payment, add 3% to all totals